Good sturdy product, very useful for transcribing. Check carefully the formats it works with - I was trying to transcribe an MP4 video and it was not clear how to open it in Express Scribe so I could use the foot pedal with it. I managed it eventually, but clearer instructions (for Express Scribe!) would be useful.
Thanks for the review! We do have some online guides available for Express Scribe here - https://desk.zoho.com/portal/speakit/en/kb/articles/express-scribe-installation-guide
However, let us know what else you would like to see here and we will endeavor to get the guide updated!