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PHILIPS SPEECHLIVE: Dragon Professional Anywhere & Dragon Legal Anywhere Bolt-ons Now Available!
PHILIPS SPEECHLIVE: Dragon Professional Anywhere & Dragon Legal Anywhere Bolt-ons Now Available!

Customer Testimonials - Speak-IT Solutions Reviews

I am just writing to say what a pleasure it was purchasing a body cam from you.

I rang on Friday and was so surprised to be answered promptly by a real person I didn't catch the ladies name, She was friendly and understood my needs. She said she couldn't answer by technical questions but some one would ring soon. I was even more shocked and delighted when 10 minutes later Elliot phoned. He was friendly and answered all my questions. Then instead of sending me back to the website to take my order he took it there and then. He said the parcel would be sent Friday for a Tuesday/Wednesday delivery. I got notification of the parcels dispatch on Friday afternoon -more shock a company that does what is says it will. The parcel arrived this afternoon - a day early and my order was well and accurately packed. What I thought as a non techie might be a nightmare of automated answers and disinterested staff baffling me with jargon was absolutely the reverse!!!

A company that answered phones promptly, returns calls promptly, has real friendly, honest and competent people on the phone and do what you say you will. Excellent -what's not to like and applaud.

Keith D. - Jan 2024


Hi Sean, Elliot, Rosie and the team,

Thank you so much for all of your support throughout this purchase – Elliot advising me on the purchase and then when it didn’t arrive last week (Cheddar post office problem, not you!). Rosie’s quick and helpful customer service and Sean assisting me getting my purchase installed and working. I really appreciate this as someone working from home. Every reason why businesses like yours should do well, I would not hesitate to recommend you.

Jackie M. - December 2023


Excellent support service, wish I had used it before as I took quite some time out my day to sort and an expert did it in 10 ten minutes. Elliot knows his stuff :-)!

Julia M. - November 2023


I wanted to extend my thanks and appreciation towards Elliot for all his help and support with our body cameras and software management. Nothing is ever too much and he goes way above and beyond his call of duty. The world needs more people like Elliot!

Seb - MS Services June 2023


The service I have received from this company has been brilliant. I ordered the transcriber at 3.00 am August Bank Holiday Monday going into Tuesday and I received an email that very same day to say that it was being despatched. I received the transcriber 2 days later and it has worked perfectly. I have the identical transcriber which I have had for 29 years. Unfortunately, it has just come to the end of its life. However, I am so thrilled with this company's service that going to forward this machine in order for them to repair the same. I cannot fault them. A very friendly and approachable company. Thank you.

June R. - November 2022

Just wanted to say a HUGE THANK YOU for all your help over the last few days - you are an absolute star and I know I am very demanding at times of your time and resources which I really do very much appreciate indeed!!

You helped me above and beyond what is required of you and your company and I really just want to say without you I was totally sunk...keep up the great work.

K.W. - November 2022

We have had the pleasure of using Elliot in Speak-IT Solutions to provide the software for our Olympic Dictation. He sourced, updated and installed the software quickly and efficiently. We are a small provincial Solicitors General Practice and the Olympus dictation software serves our purposes adequately. We would hope to continue to use Olympic products in the future when the need arises and as we continue to utilise new and emerging technology.

Diorai - John M Ford Solicitors - June 2022

Speak-IT Solutions were highly recommended by my colleague in Cardiff and Elliot was very helpful so thank you!

Dan - June 2022

As a Radiologist I have used multiple medical transcription software products in my daily practice over the last 15 years.  Dragon Medical One is easily the most capable and accurate transcription software I have ever used, transcription accuracy is exceptionally high immediately with no requirement to spend time training the software.  

Beyond this, with training of only a small number of words I am now seeing transcription accuracy of 100% on most radiological reports.  Speed of reporting and hence throughput of cases has increased significantly.  

I would not hesitate to recommend Speak-IT Solutions if you are considering this product for your practice.  Their team could not have been more helpful at each stage of the process, from the initial enquiry, thought to arranging a product demonstration and finally purchase and set up of the product licence.

Emails are answered almost immediately and are always helpful, a superb company to deal with.

Dr J Sharpe - Artemis Radiology

First time i have dealt with this company. Rang up to make a purchase. Spoke to Elliot who was really friendly and helpful. Explained I wanted next day delivery and sure enough it arrived the next morning via trusty parcel force. What a great service. Would highly recommend! Thank you Elliot and also John for the follow up email confirmations with instructions.

Sophie T.

Thank you very much for your excellent service in supplying the infinity foot pedal I received yesterday. I was able to easily track its arrival, and it works perfectly. It was the first time I have used your company and will have no hesitation in using you again should the need arise. Thank you again.

Pat from Faversham

Thanks again for a brilliant product and service.

Glenis O. 

I would just like to say that I received exceptional service today from Elliot Rouse Sales & Marketing Manager today! He was extremely informative, helpful, friendly and polite . I really appreciated this. Thank you.

Menaka Thiru

I just wanted to email to let you know that I felt your customer service was excellent. 

Just wanted to say thank you for sending so promptly and for your excellent service that Speak-IT-Solutions provide.


You were so helpful back in 2015 when I first needed digital equipment and didn't really know what I needed. That's why I returned now, and will continue to do so. Any colleagues I also refer, as you are all so helpful and take time to listen and give best advice.


I'm sure I will need your help and advice again.


Cathy Marshall

I just wanted to email to let you know that I felt your customer service was excellent - I’ll be recommending your company to my colleagues in future!

Best wishes,

Melissa Bennett 

This is my second time buying from Speak IT. Every part of my experience with Speak IT solutions has been perfect.

The live chat on the site is great to ask quick questions to which you get detailed answers and offers of more assistance. Elliot was super helpful and responded to my emails very quickly and was patient when I had check things with our finance department.

I had slightly complicated order which they handled brilliantly. They also process and ship orders out very quickly. Very impressed. Would recommend to anyone.

Jade Womersley - University of Oxfordshire 

These guys are AMAZING  - they make sure you buy the correct device for your needs and get it up and running. You will not get his level of service from Amazon or other retailers. 

I needed a new dictaphone  - Speak-IT Solutions listened to my needs and they gave advise on what I needed. They even arranged FaceTime call so I could see the Phillips Speech air working. 

Dictaphone arrived before expected delivery and price cheaper than other internet providers.

I struggled to get Phillips speech air working and they arranged screen share with my computer and dictaphone using Team Viewer. They spent over 1 hour on a Friday evening to make sure it was working correctly. 

There is no other place in the UK that can provide this level of service and without their help would have not been able to set up device and cloud sharing. 

They are a great team with great knowledge and really interested in making sure they provide the correct device for you and your needs and get it working. 

I know if I have problem in the future it will be resolved quickly. 

Dictaphone is working perfectly and has made my life a lot easier. 

Thank you! 

Sameer Singh - Consultant Orthopaedic Surgeon / Personal Injury and Medical Negligence Expert

Hi Sean,

I just wanted to say thank you for the speedy delivery of our order.

We will keep your details on file and will definitely use you again should we need any more equipment.

Thanks again!

Jo Hammond - Medical Secretary, Sawley Medical Centre

Thanks, John.

All safely arrived and I am delighted with it.

I'm glad that there are people like you still able to service Neanderthals like me who still enjoy good old-fashioned dictaphones.

Heres to a successful 2019!

Mathew Saunders - Jan 2019

The PSP1200 (Philips SpeechAir) is amazing! I've had for less than a week and it has already improved my workflow dramatically. I have clinics in several locations and my PA would normally have to wait a day or two to receive dictation from me. Now I am able to email dictations immediately after I have seen each patient without having to fiddle about with cables and my laptop. The device is robust and the Android operating system is very intuitive.

The SpeechExec Pro software adds more layers of functionality which I haven't yet explored fully, but the interface is excellent. I like the fact that it interacts directly with Dragon Naturally Speaking and will use this for my medico-legal reports.

The service from Sean at Speak-IT was fantastic. I was very impressed with his knowledge of the products on the website, and specifically the PSP1200. When I phoned him for advice after purchase, he remembered who I was and was very helpful. Personal service like this is hard to come by and very much appreciated. 

Jeremy Latham - Consultant Orthopaedic Surgeon

On the ball and helpful!

I ordered an older version of software from the website, but within an hour Speak-IT got in contact with me to discuss weather this was the correct version for my needs. They worked with me to identify a better version at a great rate. Top class service - Thank you Speak-IT!

Leah Hart - September 2018

May I say what a pleasure it was to deal with Lee this afternoon who was most helpful and delivered excellent customer service.

Jenny Bryant - Office Manager 

I can confirm that the foot pedals arrived this afternoon and am really impressed with your speedy service!

Kim Jones-Simmond - The Christie NHS Foundation Trust

Thank you all so much for the wonderful assistance today. I can't tell you how delighted I am to have Dragon all set up and running for me to use this week. 

Gehane - Gordelier Education 

Thank you for the support today Dave and Sean. Very impressed with your thoroughness and professionalism.

Jeremy Latham - June 2018

Thank you again for the super fast delivery - received my items this afternoon!

Michelle Garner - Ulster University 

Just wanted to let you know that I have received and tested the Footpedal - it's perfect! Thank you so much to Lee for his help and whoever it was who sorted out the connection leads for me. It's absolutely perfect!

Penny Sharland - June 2018

"This email is composed entirely of me dictating to Dragon. 

I'm astonished at the accuracy of the dictation and this is even more so as I am just using the PC microphone. 

I have just composed a long letter to one of my best friends mixed in with myriad medical terminology. 

I think the potential of Dragon and the medical vocabulary add-on is tremendous.

I'm certainly going to be demonstrating this to my GP friends and hopefully pointing them in your direction. 

It's nearly close to midnight; this reminds me of a Michael Jackson song!

Hope to speak to you soon."

Luqman Khan - Consultant General and Forensic Psychiatrist - CEO of Medican Ltd

Thank you very much for your assistance this afternoon in retrieving one of my dictation files which I thought had been lost. I have to say since my first contact with Speak – IT Solutions Ltd in March of this year and my subsequent purchase of the Olympus DS – 7000 Digital Voice Recorder with the installation package I consider your service and advise both pre-and post purchase to be exemplary.
You really have got a great understanding of these products and an extremely professional efficient and friendly way of guiding clients through what would otherwise be a very arduous, time consuming and difficult task. Many thanks for your help to date and I will certainly be recommending you to all my professional colleagues who have a need for such products.
Indeed I will of course be returning to you for any other dictation devices that I may need in the future. Keep up the excellent service it does you proud!

John Kelly - Chartered Building Surveyors

Many thanks. You were extremely helpful.

Dr David Baird - Essex Partnership University NHS Foundation Trust

I just purchased an Olympus DS-7000 on this site. Best price on the net for a really good machine. Any query or issue arising dealt was with quickly and professionally. Fast delivery (even to Republic Of Ireland). Overall great site, top products and great service. Highly recommended!

Tom Murphy - Moate, Westmeath Republic of Ireland

Very good concept. I'm sure this will make current dictating systems obsolete for people who are on the move. The fact that the dictation is emailed almost as soon as it is finished for transcribing greatly reduces the turnaround time. Only drawback is that currently it is not possible to email some dictation to one person and another dictation to another transcriber without having to reset the ODDS, hopefully this will be addressed in the next version.
The overall system is a massive step change in respect of the existing handhelds.
I've been buying dictation stuff from Speak IT for about 12 years now. In all this time they have been incredibly helpful and professional. Most impressive.

David Myles - Long Lane Deliveries - Regarding Olympus ODDS Mobile Dictation App

I just wanted to say an absolutely huge thank you for all that you've done to get me up and running with the Philips Speechlive software. The software has already made a huge difference to my business. But I couldn't of got to where I am without your patience and expert knowledge.
In a world where everybody thinks that they offer good customer service, my experience of you and your company has been exceptional and I would not hesitate to recommend you.
Thank you so much!

Anna Vollans - Mediator from West York

Delighted with the product and such quick and efficient delivery. Great to have the live chat for update on your purchases. Very helpful.

Mairead McDonnell - Belfast, Co Antrim United Kingdom

Excellent customer service! Have a great weekend.

Anne Scott - Somnium Financial Planning LTD

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