I just wanted to email to let you know that I felt your customer service was excellent - I’ll be recommending your company to my colleagues in future!
This is my second time buying from Speak IT. Every part of my experience with Speak IT solutions has been perfect.
The live chat on the site is great to ask quick questions to which you get detailed answers and offers of more assistance. Elliot was super helpful and responded to my emails very quickly and was patient when I had check things with our finance department.
I had slightly complicated order which they handled brilliantly. They also process and ship orders out very quickly. Very impressed. Would recommend to anyone.Jade Womersley - University of Oxfordshire
These guys are AMAZING - they make sure you buy the correct device for your needs and get it up and running. You will not get his level of service from Amazon or other retailers.
I needed a new dictaphone - Speak-IT Solutions listened to my needs and they gave advise on what I needed. They even arranged FaceTime call so I could see the Phillips Speech air working.
Dictaphone arrived before expected delivery and price cheaper than other internet providers.
I struggled to get Phillips speech air working and they arranged screen share with my computer and dictaphone using Team Viewer. They spent over 1 hour on a Friday evening to make sure it was working correctly.
There is no other place in the UK that can provide this level of service and without their help would have not been able to set up device and cloud sharing.
They are a great team with great knowledge and really interested in making sure they provide the correct device for you and your needs and get it working.
I know if I have problem in the future it will be resolved quickly.
Dictaphone is working perfectly and has made my life a lot easier.
Thank you!Sameer Singh - Consultant Orthopaedic Surgeon / Personal Injury and Medical Negligence Expert
I just wanted to say thank you for the speedy delivery of our order.
We will keep your details on file and will definitely use you again should we need any more equipment.
Jo Hammond -
All safely arrived and I am delighted with it.
I'm glad that there are people like you still able to service Neanderthals like me who still enjoy good old-fashioned dictaphones.
Heres to a successful 2019!
Mathew Saunders -
The PSP1200 (Philips SpeechAir) is amazing! I've had for less than a week and it has already improved my workflow dramatically. I have clinics in several locations and my PA would normally have to wait a day or two to receive dictation from me. Now I am able to email dictations immediately after I have seen each patient without having to fiddle about with cables and my laptop. The device is robust and the Android operating system is very intuitive.
The SpeechExec Pro software adds more layers of functionality which I haven't yet explored fully, but the interface is excellent. I like the fact that it interacts directly with Dragon Naturally Speaking and will use this for my medico-legal reports.
The service from Sean at Speak-IT was fantastic. I was very impressed with his knowledge of the products on the website, and specifically the PSP1200. When I phoned him for advice after purchase, he remembered who I was and was very helpful. Personal service like this is hard to come by and very much appreciated.
Jeremy Latham -
On the ball and helpful!
I ordered an older version of software from the website, but within an hour Speak-IT got in contact with me to discuss weather this was the correct version for my needs. They worked with me to identify a better version at a great rate. Top class service - Thank you Speak-IT!
Leah Hart -
May I say what a pleasure it was to deal with Lee this afternoon who was most helpful and delivered excellent customer service.
Jenny Bryant -
I can confirm that the foot pedals arrived this afternoon and am really impressed with your speedy service!
Thank you all so much for the wonderful assistance today. I can't tell you how delighted I am to have Dragon all set up and running for me to use this week.
Thank you for the support today Dave and Sean. Very impressed with your thoroughness and professionalism.
Jeremy Latham -
Thank you again for the super fast delivery - received my items this afternoon!
Michelle Garner -
Just wanted to let you know that I have received and tested the Footpedal - it's perfect! Thank you so much to Lee for his help and whoever it was who sorted out the connection leads for me. It's absolutely perfect!
Penny Sharland -
"This email is composed entirely of me dictating to Dragon.
I'm astonished at the accuracy of the dictation and this is even more so as I am just using the PC microphone.
I have just composed a long letter to one of my best friends mixed in with myriad medical terminology.
I think the potential of Dragon and the medical vocabulary add-on is tremendous.
I'm certainly going to be demonstrating this to my GP friends and hopefully pointing them in your direction.
It's nearly close to midnight; this reminds me of a Michael Jackson song!
Hope to speak to you soon."
Luqman Khan -
Thank you very much for your assistance this afternoon in retrieving one of my dictation files which I thought had been lost. I have to say since my first contact with Speak – IT Solutions Ltd in March of this year and my subsequent purchase of the Olympus DS – 7000 Digital Voice Recorder with the installation package I consider your service and advise both pre-and post purchase to be exemplary.
John Kelly -
Dr David Baird -
Tom Murphy -
Very good concept. I'm sure this will make current dictating systems obsolete for people who are on the move. The fact that the dictation is emailed almost as soon as it is finished for transcribing greatly reduces the turnaround time. Only drawback is that currently it is not possible to email some dictation to one person and another dictation to another transcriber without having to reset the ODDS, hopefully this will be addressed in the next version.
David Myles - Long Lane Deliveries -
Anna Vollans -
Excellent customer service! Have a great weekend.
Anne Scott -