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Philips SpeechLive: A Lot Has Changed

Philips SpeechLive: A Lot Has Changed

You asked and Philips answered; SpeechLive has undergone regular updates to include new and innovative features based on the requirements and requests of customers. Here is an overview of the most recent and innovative updates to the SpeechLive cloud-based dictation solution...


Real-time speech-to-text

In our opinion, this is the most exciting update to SpeechLive to date. Not only are users able to securely send and receive dictation via Microsoft Azure cloud servers but now SpeechLive users can log in via web browser and have their dictated text transcribed via speech recognition in real-time. 

The new speech-to-text function built in the SpeechLive web recorder allows users to quickly create text documents from anywhere. Simply plug in your Philips SpeechMike or SpeechOne Headset, navigate to the web recorder and hit the new green Speech-to-Text icon. 

Users can even use their voice to add lines, spaces and special characters. A complete list of voice commands can be found in the SpeechLive window once logged in to your account. The Speech to text engine also allows users to add expressions and names that are not common at all to every-day vocabulary. This will help you to get them recognized better when using the Speech Recognition function. 

All of your work is completely secure; should your PC or browser crash during dictation, SpeechLive saves all of your work in the background. When you log back in you will be able to recover any unfinished dictation made. 

Real time speech recognition with SpeechLive

 

Draft dictations

Sometimes users need to suspend an ongoing recording. Philips SpeechLive allows you now to save your dictations as a draft to pick them up later, whenever you want. To do that just click the new “Draft” icon in the recorder:

Save as Draft Philips SpeechLive

Together with the new “Save as draft” button, users now have three options in the recorder to finish a dictation:

Draft Dictations in Philips SpeechLive

Finish (Tick icon): Sets the dictation to Transcription pending state so that the transcriptionist can start working on it.

Save as draft (Pencil icon): Sets the dictation to Recording suspended state. This recording can be picked up later.

Close ('X' icon): Discards the changes.

You can pick up a dictation that is in Recording suspended state by hitting the open icon. The open icon is available in-line in the worklist and in the toolbar when a dictation is selected. The player is now smarter. Depending on the dictation state SpeechLive offers you a recording option (red recording button) in the player.

 

XL accounts with up to 500 users

As SpeechLive is a scalable online service we are able to provide SpeechLive also to large customer sites. To do so, we have increased the maximum number of users per account to 500. This will be valid for DAA (Dealer Activated Accounts) only. For the sake of usability, you will able to add not more than 35 transcriptionists to such an account. All others can be defined as authors

XL SpeechLive accounts with up to 500 users

 

Philips dictation & transcription devices

Philips provides various dictation and transcription hardware products, such as Philips SpeechMike and SpeechOne microphones or the Foot controls.

Until now those devices were not able to interact with SpeechLive properly which led to some issues such as: the user had to enable a specific button mode on the devices to interact with SpeechLive, and you couldn’t use the devices in terminal sessions (virtual environments).

We know that the Philips dictation devices can enrich your daily work with SpeechLive greatly. Therefore, we have built a software called Philips Device Connector that allows you a perfect interaction of SpeechLive and Philips dictation devices and resolves all the issues that may have experienced in the past.

How does that work? Simply put, your Philips dictation device sends events (e.g. when you push a button or use the slide switch) to the Philips Device Connector Software, which communicates with a Google Chrome extension also called Philips Device Connector in the Extension shop. The Chrome extension is a plugin for the Chrome browser that acts as the communication channel to SpeechLive. 

Philips Device Connector Software

Using the Philips Device Connector solves several issues that you might have encountered while using Philips devices in SpeechLive before:

- You can use Philips dictation and transcription devices in virtual environments such as Citrix or Windows Terminal Server.

- The Philips devices work plug and play without switching them to "browser mode“.

- The SpeechLive browser tab does not have to be in focus (visible) while using Philips dictation and transcription devices.

- The LEDs on the Philips devices work perfectly showing you the exact status of your recording. 

 

Stay signed in 

Philips SpeechLive allows you to log in to your account from wherever you are. This gives you the freedom of continuing work without any limitation of time and device. However, working from different browsers and computers bears a security risk, e.g. you could forget logging out and someone else could access your data. To protect your data from unauthorized access and manipulation we have built-in a function that automatically logs you out if you have been idle for a specific time.

If you are using SpeechLive always on the same computer, the automatic logout might get cumbersome as it requires you to log in daily. To give you even more freedom we have built-in a function called Stay Signed In that you can enable during login. Once enabled it keeps you signed in to SpeechLive on that very same computer and browser for 90 days. Note that you can log out anytime you want by using the logout button or just delete your browser cookies.

SpeechLive Stay Signed In

 

Alternative log in page

The number of SpeechLive users is growing day by day, which makes it even more important to take precautions to guarantee a stable 24/7 service. We are committed to analyze all possible risks and take measures to prevent them from occurring before they affect the service.

Even though we’re giving our utmost to avoid downtimes, it is hard to rule them out completely. Even during downtimes, we want to make sure that you can continue working with SpeechLive. That is why I’m happy to inform you that we have recently launched an alternative login page to access SpeechLive. Please note that this alternative login page is just a workaround for you to continue working with SpeechLive when the web-shop is offline.

- It allows you to create new dictations, access your existing dictations, and playback them

- So basically it is meant to be used by authors and transcriptionists.

- You will not be able to conduct any further purchases such as buying additional user licenses or transcription service minutes.

- You will also not be able to change the workflow such as modifying the author/transcriptionist relations.

SpeechLive alternative log in page

 

Looking to get up-and-running with SpeechLive? We can offer customers a free 30 day trial of the cloud-based system now - simply call on 0121 456 7800 for further information or sign up today here!

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